AMAZING THINGS HAPPEN HERE!
At Microsoft, we’re about helping customers realize their potential. From gamers to governments, moms to mega-corporations, we serve just about every kind of customer, all over the globe.

Many people think Microsoft = software. We do do software-but we also do hardware, services, research, and more. We work on PC operating systems and applications-like Windows and Windows Live. Products for IT professionals and developers-like Windows Server and Visual Studio. Online services such as Bing and MSN. Business solutions like Office and Exchange. And devices like Xbox, keyboards, webcams, and mice. We’re passionate about what we do.

What this means if you come to work here is opportunity-to do things that make a real difference in millions, even billions, of lives. To reach your potential. So why not take a closer look at Microsoft? We think you’ll find that amazing things really do happen here.

Job Description

Job Category: Customer Service & Support
Location: Seoul, KOREA, REPUBLIC OF
Job ID: 764127-47654
Division: Services & Support

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: BizTalk Server, IIS, SQL Server, SharePoint Portal Server, Site Server Commerce Edition, and Commerce Server 2000, B2C and B2B applications, development with .NET languages, C/C++, Visual Basic, XML and scripting, COM/DCOM/COM+, Active Directory, MSMQ, data access technologies, transaction processing, networking, Exchange and messaging related technologies. Practical user and/or kernel mode debugging are preferred skills.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Solutions team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24×7.

BS in Computer Science or equivalent experience required. MCSD or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

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