Our Enterprise workforce provides deep expertise to manage and operate Accenture’s business functions and support client teams. They work in a wide range of functional areas including human resources, marketing and communications, finance, quality control, legal, IT, facilities and services.

Enterprise workforce professionals make sure we increase our earnings and grow as a company efficiently and effectively. We must continually update our organization and evolve to meet the ever-changing demands of the marketplace and achieve higher performance both for ourselves and our clients. Our Enterprise workforce people play a leading role in our strategic and operational programs, acting as the agents of change within Accenture itself.

We need people who can challenge conventional wisdom, offer unique perspectives and conceive more innovative solutions for our business.

Human Resources is involved in every part of Accenture’s organization and Human Resources activities fall into roughly three categories: Talent management, including workforce planning, recruiting, career management, performance management, capability development, scheduling and rewards; Employee engagement, which focuses on people satisfaction and employee and alumni relations; and Human capital efficiency, which focuses on HR strategy, the operating structure, HR technology, HR service delivery and internal controls.

An Employee Relations, Benefits, Policy – Analyst will be responsible for the coordination of employee benefits and the maintenance of employee benefit folders. He/she will also coordinate administration of local policy revision, and provide support for some Employee Relations processes. He/she provides in-direct support to one or several clients in a client group and/or one entity/geography/function.

Key responsibilities may include:

• Updating local policy changes on the policies website• Acting as scribe during disciplinary hearings, investigations and other events
• Assisting in the production of documentation in support of Employee Relations processes
• Conducting statistical research
• Participating in coordination of benefits, leave of absence and Pension plan administration, such as distribution of materials, maintenance of internal reports, creating and distributing letters
• Creating reports of low complexity on an ad hoc basis
• Providing basic guidance and advice to HR Representatives and employees in the interpretation of policy
• Researching inquiries from HR Representatives and employees relating to benefits, LOA and Pension plan administration

Qualifications:

• 1-2 years relevant HR experience required•
• Degree (or equivalent) required or equivalent professional experience
• Ability to maintain integrity of confidential information
• Basic knowledge of core HR processes and policies

Professional Skill Requirements

• Ability to be flexible and work analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Must display professionalism and confidence
• Excellent customer service skills
• Strong organizational, multi-tasking, and time-management skills

In the Enterprise workforce, learning is an ongoing process for each individual and the Enterprise workforce supports this process in a variety of ways including:  an individual’s experience, including day-to-day assignments, special projects and professional growth experiences; the ongoing feedback and guidance each individual receives on professional development from their career counselor and/or supervisor(s) and others; other learning enablers customized for an individual’s development needs, including training (i.e., core leadership and professional training, leadership training and  functional/technical training that builds and extends professional expertise); the Enterprise workforce community structure which provides opportunities for training, mentoring, coaching, knowledge sharing and networking; and other learning assets such as Accenture’s knowledge exchange, global news feeds and publications, and methodologies.

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