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The mission of Microsoft’s Treasury organization is to protect the value of Microsoft global financial and physical assets, provide capital, and optimize risk/return. Treasury manages Microsoft’s diversified portfolio of assets and oversees Foreign Exchange, Corporate Finance, Credit Services and Risk Management.

As a key component of the organization the objective of WW Credit Services is to maximize protection of Microsoft’s investments in Accounts Receivable while acting as a trusted advisor to the business and delivering key decision support which enables profitable growth. By hiring and developing outstanding people that are customer engagement focused, WW Credit Services drives strategic organizational agility through operational excellence, continuous process improvement and streamlining activities in an effort to be the world’s leading Credit Services organization.

Purpose:

Accounts Receivables Management:

This is an important position, responsible for providing thought leadership and providing operational oversight in the collection and risk mitigation of Korea’s Account Receivable portfolio. This is a key position within the region and offers the opportunity to influence Microsoft policy as it relates to the sales of Microsoft product and services. The individual will support the Senior Credit Manager in Asia Credit Services, contribute thought leadership to the organization, generating concepts to dramatically improve productivity. The individual will also provide business insight and key decision support to regional leadership.

Trusted Advisor:

This involves establishing strong relationships with business and finance leaders to clearly understand the mission, challenges and business initiatives the credit leadership is driving. Additionally, this position is tasked to drive the standardization of policies, processes and tools set to meet the Corporation’s objectives and targets. This role will also assist in evaluating risk, setting credit limits and monitoring customer’s financial condition and negotiating, when required, appropriate security instruments.

Risk Management:

This role will also assist in evaluating risk, setting credit limits and monitoring customer’s financial condition and negotiating, when required, appropriate security instruments. This position plays an important role in ensuring the risk level is kept to its minimal, help promote sales, increase revenue and reduce bad debt. It also has constant customer contact and requires a high level of customer service whilst at the same time protecting Microsoft’s interests.

Responsibilities:

Business Strategy Development:

Support the APAC Senior Credit Manager in Asia Credit Services in efforts to combine worldwide learning and strategic company initiatives to define strategies for each fiscal year. Operationalize and execute these strategies while ensuring alignment with company objectives and organizational commitments.

Business Execution:

• Drive high quality group execution against plans and according to Treasury operational commitments. Support the efforts to stay within budget guidelines and provide support to the budgeting process. Define comprehensive service level measurement plans and drive critical analysis. Ensure prudent and necessary business decisions. Manage projects, escalations and cross-boundary initiatives.
• The role will be responsible for managing a Korea’s total AR portfolio.
• The Credit Manager, Korea will have accountability for the Control and Compliance of all Korea’s WW Credit Services processes within the organisation for maintaining SOX compliance and internal audit programs.
• Provide direction and oversight of contingent staff resources.

Communications:

• Develop and leverage relationships with customers and partners and deliver effective cross-company integration at a senior management level within Microsoft. Partner with key organizations within Microsoft to accomplish objectives (Treasury, Operations (Business Management), Finance (Corporate Accounting, Audit, Control, Channel Accounting, Tax, Subsidiary Controllers and Financial Accounting), Sales (Subsidiary General Managers, Account Management, and Divisional Leaders), Legal and Corporate Affairs).
• The role is based in Seoul, Korea with direct responsibility Korea Credit & Collections management.
• The individual will share responsibilities with other members of the Asia Operation Centre managers in aligning with Customer and Partner Experience Initiatives.
• The Credit Manager, Korea will have accountability for the update and review of partner and customer relationships and support of the risk team in the establishment of credit decisions and/or risk mitigation strategies. This includes the determination of probability of collections to ensure compliance with SOP 97-2.

People Management:

• Responsible for setting of targets and execution, and for holding contract staff accountable to performance against these targets.
• Responsible for building successor plans and creating bench strength where focused development efforts will build future leaders for Microsoft.

Business Analysis & Performance:

• Provide analysis and support to WW Credit Services that will generate strategic thinking, operational excellence, and organizational agility through process improvement projects and related prioritization.
• Provide reporting to Senior WW Credit Services Leadership Team, and key stakeholders.
• Provide support to WW Credit Services planning rhythm.

Contacts:

This position has frequent contact with executive management, multiple levels of Microsoft employees and managers within Regional HQ. Primary internal interaction is with Business Management Teams, Regional Controllers, Sales Management, Legal and Corporate Affairs, Finance/Treasury, and WW Credit Services. The position also has frequent contact with customers and vendors.

Qualifications:

• A minimum of 5 years of demonstrated work experience, preferably with a multinational company
• Expert knowledge of Risk Assessment
• Excellent interpersonal and organizational skills. Must be able to communicate effectively and work well in a team environment
• Change management and process improvement experience
• Knowledge of Financial Statement Analysis, Risk Assessment, and Security Instruments is required
• Strong negotiating and influencing skills required
• Ability to demonstrate strong internal control mindset required
• A degree in Business or Finance/Accounting/Economics or similar is required (BComm, BBS, etc)
• Desirable Requirements:
• Experience in leveraging Business Process Outsourcing solutions
• MBA or equivalent
• SAP Knowledge a plus