Black Yak Outdoors Shop location?

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jonathan
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Joined: 05/08/2010 - 15:52
Black Yak Outdoors Shop location?

To Everyone/Anyone:

Is there a Black Yak Shop near where you live or work??  Please let me know.  Thanks !

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laniakea
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Joined: 06/14/2010 - 10:04
Re: Black Yak Outdoors Shop location?

Why do you need to go there, when you can fit & shop on your cell?

Lotte Dongrae 5FL 블랙야크 to call 051-668-4582.

http://www.blackyak.co.kr/customer/shop.asp

http://www.lotteshopping.com/depart/branch/floor/floor_list.jsp?branch_cd=017

jonathan
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Joined: 05/08/2010 - 15:52
Re: Black Yak Outdoors Shop location?
i have black yak hiking boots that need to be restored with new soles and stitching.  so, i must personally give them to a shopkeeper.   
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laniakea
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Joined: 06/14/2010 - 10:04
Re: Black Yak Outdoors Shop location?

I C. Most of their products come with a 1 year warranty. If yours are older than that, they may provide A/S from the original shop with a proof of purchase. Otherwise, call their customer service main office 고객상담실 in Seoul at 02-2027-0854 to negotiate with about what their products are lacking of and to where to order the repair svc, etc. The last step would be to drop off your items to one of their local shops with a fancy department store manager or a franchised retailer, or somewhat similar associates. Most of the stores in Busan are franchised branches, therefore, may ask charges as much as you could be asked from an anonymous shoe repair shop on the road.

I actually got a pair of Mountaineering Boots from REI in Conshohocken, PA to repair, while I'm flying back over home for a 2wk Chuseok break. The US shop would better do their job so far as the one does here in Busan in terms of systematic customer cares. Cheers,

jonathan
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Joined: 05/08/2010 - 15:52
Re: Black Yak Outdoors Shop location?
thanks helenree, very much appreciate the information.  enjoy your chuseok holiday !!