Senior Systems Engineer at Serco NA, Yongsan, Seoul, Korea

Serco Inc. is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. We improve services by managing people, processes, technology and assets more effectively. Our broad array of real-time cost-effective service solutions ensure confidence and protection for our military, government and commercial customers. We work with our customers to understand exactly what they need and help to see their projects through the complete lifecycle. Whether the assignment is helping secure our borders, enhancing intelligence capabilities, helping federal agencies share critical data, or supporting personnel functions, Serco is there.

Job Description

This candidate will be responsible for supporting the PEO-EIS Korea Transformation efforts in development and upgrading the network infrastructure at locations in the Korean Theater of Operation to UC and supporting a Portfolio of C2 projects in Korea. They must understand both data and voice technologies and well as significant Army IT initiatives. This position will require some travel to complete the work. Must have a DOD secret level clearance.

Act as a Systems Engineer for I3MP Integrations East to complete the following duties:

  • Validate all phases of the installation of network cable/equipment for all Theater wide projects including:
  • Review Independent Government Cost Estimate (IGCE).
  • Selection of the appropriate hardware/technology
  • Proper installation of the hardware
  • Evaluation of cost and performance of the equipment after installation.
  • Recommend solutions to the KT/YRP/LPP Special Project Office when problems arise.
  • Recommend system changes that improve infrastructure efficiencies. Develop deployment strategies, project plans and supplemental material to support decision making.
  • Extensive experience in Layer 2 & Layer 3 technologies
  • Experience in LAN, WAN, WLAN design, cost, testing, and implementation.
  • Ability to deploy LANs, WANs, and wireless solutions.
  • Help design, deploy, and/or evaluate network management solutions to manage either data (LAN, WAN, data centers) or voice (VoIP, unified communications).
  • Understand and Create Network Management process flows.
  • Work in conjunction with client to design high-level network and system management solution.
  • Recommend equipment or processes to install and configure some of the leading Network Management solutions.
  • Project management activities including work planning, status reporting, customer relationship management, and maintain a project schedule
  • Participate in internal and external meetings, prepare reports and presentations
  • Develop internal white papers, position documents and knowledge capital on different network technology topics and consider how they contribute to Army IT initiatives.
  • Act as a Systems Engineer for I3MP Integrations East to complete the following duties:
  • Validate all phases of the installation of network cable/equipment for all Theater wide projects including:
  • Review Independent Government Cost Estimate (IGCE).
  • Selection of the appropriate hardware/technology
  • Proper installation of the hardware
  • Evaluation of cost and performance of the equipment after installation.
  • Recommend solutions to the KT/YRP/LPP Special Project Office when problems arise.
  • Recommend system changes that improve infrastructure efficiencies. Develop deployment strategies, project plans and supplemental material to support decision making.
  • Extensive experience in Layer 2 & Layer 3 technologies
  • Experience in LAN, WAN, WLAN design, cost, testing, and implementation.
  • Ability to deploy LANs, WANs, and wireless solutions.
  • Help design, deploy, and/or evaluate network management solutions to manage either data (LAN, WAN, data centers) or voice (VoIP, unified communications).
  • Understand and Create Network Management process flows.
  • Work in conjunction with client to design high-level network and system management solution.
  • Recommend equipment or processes to install and configure some of the leading Network Management solutions.
  • Project management activities including work planning, status reporting, customer relationship management, and maintain a project schedule
  • Participate in internal and external meetings, prepare reports and presentations
  • Develop internal white papers, position documents and knowledge capital on different network technology topics and consider how they contribute to Army IT initiatives.

Desired Skills & Experience

  • 15+ year experience in technical areas of IT projects and implementation of IT systems.
  • Experience must be as a member of the technical team, not as project manager or PM staff.
  • Projects must include both voice and data migration
  • DoD and/or Federal project experience required, not for all 18 years but a significant portion.
  • Experience in the following areas and technologies including routing protocols:
  • LAN, WAN, TCP/IP, Domain Name Server (DNS), User Datagram Protocol (UDP), Latency, Voice Over Internet Protocol (VoIP), Quality of Service (QoS), Enhanced Interior Gateway Routing Protocol (EIGRP) from CISCO, Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), Next Hop Resolution Protocol (NHRP), Asynchronous Transfer Mode (ATM), Point-to-Point Protocol (PPP), Multiprotocol Label Switching (MPLS)
  • The position requires an in-depth working knowledge across multiple technical disciplines including Data/Voice communications, converging technologies (VOIP), IP strategies, Unified Capabilities, Outside Plant, security and IT solutions.
  • Extensive knowledge of IP Telephony and experience with various solutions (CISCO, NORTEL, etc).
  • Technical expertise with the design and operation of digital telecom network systems, to include fiber optic transmission, and interface devices.
  • Active DOD secret clearance.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Experience working on Army installations and understanding of the Pacific Architecture
  • Understanding of DoD IT requirements, including DITSCAP and IA requirements
  • Familiar with JITC Testing