I was going to Seoul with a girlfriend for the first time. We chose this hostel because it got great reviews online and it looked to be a good location.
The bus we took into Seoul was delayed by several hours due to traffic... We called the hostel to let them know we would be arriving late. They said ok, they understood, no problem.
When we arrived it was near midnight, POURING rain. We saw a note w/ my name on the door. First stating that they had split us up (we paid extra to be in a room together). They also said to punch in a keycode. Having never been to Korea before, I didn't know what that meant. I rang the doorbell.